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  4. I put in the wrong iLok ID at checkout/didn’t have an iLok when I purchased, can I get a license?
  1. Home
  2. Knowledge Base
  3. Sales
  4. I put in the wrong iLok ID at checkout/didn’t have an iLok when I purchased, can I get a license?

If you have provided the wrong iLok ID, please get in touch with our Support Team via the Krotos website Contact form. In Your Message please provide your iLok account ID along with your order number so we can verify your purchase. A member of our Support Team will deposit a license and notify you once this is done.

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