We do not offer refunds except in the case of malfunction, as is stated on our website and in the EULA for the software. These can all be viewed here: License Agreements.
Users lose the right to cancel the transaction once they begin to download the software or libraries.
All our plugins are available for a free 10 day demo. We encourage you to test the plugin your are interested in on your preferred DAW before making a purchase.
If you’re experiencing any issues with your purchase, or have any feedback for us, please contact our customer support team: email@example.com