Technical Support Request

Please submit a support request by filling out the form below.

All support emails are monitored Monday to Friday, 9am to 5pm GMT. We will respond to you on Monday if your query comes through outside of these hours on a Friday.

Please note: Use this form for technical support requests only. Please follow the relevant links if your query is related to sales, educational discounts, or general enquiries (including partnerships and press).

First Name *

Last Name *

Email Address *

Which product are you having trouble with? *

What version of the plugin are you using?

This can be found by checking the name in the download link or in the plugin UI by clicking Menu -> About.

What Operating System are you on? *

Which DAW are you using? *

What's the version of your DAW? *

Please specify the name of your DAW if you selected 'Other'.

What you are trying to achieve, and in what way is it not working for you? *

Are you getting an error message and what is the exact text of that message?

Your iLok account ID (if applicable)

Attach any supporting screenshot or file

Fields marked as * are required

Technical Support Request

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