Contact Krotos

Please choose from one of the relevant contact options below

All inquiry and support emails are monitored Monday – Friday, 9am – 5pm GMT – our AI Support tool Fin can assist with basic enquiries while providing the option to request a human agent, who will respond within 1-2 working days.

Please note that our offices will be closed from Friday Dec 26th to Friday Jan 2nd 2026 for winter holidays.

Best wishes from our team and thanks for bearing with us – looking forward to getting back to you as soon as possible!

 

Sales Enquiries

Product and licence enquiries, orders, payments and billing, promotions.

Ask Us

Technical Support

Download and installation, licence activation and reset, product functionality and performance, bug reports.

Get help

General Enquiries

User accounts & website, press enquiries, free demos, questions and feedback.

Reach out

Educational Discounts

Apply for a 50% Educational Discount as a student, educator, or institution.

Reach out