Contact Krotos
Please choose from one of the relevant contact options below
All inquiry and support emails are monitored Monday – Friday, 9am – 5pm GMT – our AI Support tool Fin can assist with basic enquiries while providing the option to request a human agent, who will respond within 1-2 working days.
Please note that our offices will be closed from Friday Dec 26th to Friday Jan 2nd 2026 for winter holidays.
Best wishes from our team and thanks for bearing with us – looking forward to getting back to you as soon as possible!
Technical Support
Download and installation, licence activation and reset, product functionality and performance, bug reports.
Get helpGeneral Enquiries
User accounts & website, press enquiries, free demos, questions and feedback.
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Apply for a 50% Educational Discount as a student, educator, or institution.
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