I recently bought a Krotos product but I don’t like it/it isn’t compatible with my DAW. Can I get a refund? Back to knowledge base
We actively test all Krotos plugins thoroughly on the following DAWs (OS X and Windows):
Please refer to the technical specification information on our product pages for the minimum supported version of each DAW. We currently support these host applications and guarantee the performance our plugins in these applications.
Not all Krotos plugins are not currently compatible with Studio One, Reason, or FL Studio. Please check the technical specs for your product on the product pages at krotosaudio.com for more details.
If you encounter issues with your Krotos plugin on these DAWs, please contact customer support.
We strongly encourage you to test the plugin your are interested in on your preferred DAW before making a purchase. If you encounter any issues please let us know and we will attempt to update at the earliest opportunity.
If have issues with our plugins on other DAWs not included in the list above, we will not be able to offer a refund.
For more information, please email [email protected]